Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via registered mail and Speedpost with the option for expedited delivery. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

For international orders, we highly recommend International registered post. We provide Surface Mail (by sea) as a more affordable option for shipping, however, it could take 1.5-3 months for your package to arrive if you choose that option. Surface mail doesn't come with a tracking number and we can only provide you proof of delivery through a Certificate of Posting which will be emailed to you.